Legal

Privacy Policy

At The Dream Route Escapes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or contact us.

Effective Date: 14 July 2026

1. Information We Collect

We may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Residential Address
  • Government-issued ID (if required for hotel bookings)
  • Travel Dates
  • Pickup & Drop Details
  • Number of Travelers
  • Payment Information (excluding card details)
  • Emergency Contact Information (if provided)

2. How We Use Your Information

Your information may be used for:

  • Processing tour bookings
  • Hotel reservations
  • Transportation arrangements
  • Customer support
  • Sending booking confirmations
  • Travel updates and itinerary details
  • Processing payments
  • Responding to inquiries
  • Improving our services
  • Complying with legal requirements

3. Sharing of Information

We may share your information only when necessary with:

  • Hotels
  • Transport Providers
  • Activity Operators
  • Government Authorities (where legally required)
  • Payment Service Providers

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Information

Payments are processed through secure payment methods.

The Dream Route Escapes does not store your debit card, credit card, UPI PIN, CVV, or online banking passwords.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Government ID Documents

Government-issued identification documents collected for hotel check-in or legal compliance will be used only for the intended purpose and handled with reasonable care.

7. Marketing Communication

We may occasionally send:

  • Tour Offers
  • Holiday Packages
  • Seasonal Discounts
  • Travel Updates

You may opt out of promotional messages at any time by informing us.

8. Cookies & Website Usage

If you visit our website, cookies or similar technologies may be used to improve your browsing experience, analyze website traffic, and enhance our services.

You can disable cookies through your browser settings; however, some website features may not function properly.

9. Third-Party Services

Our website or social media pages may contain links to third-party websites.

The Dream Route Escapes is not responsible for the privacy practices, security, or content of external websites.

10. Photography & Media

Photos or videos taken during tours may be used for promotional purposes, including our website and social media platforms, unless you notify us in writing before the tour begins that you do not consent.

11. Children’s Privacy

Children under the age of 18 must travel under the supervision of a parent or legal guardian.

We do not knowingly collect personal information directly from children without appropriate consent.

12. Data Retention

We retain customer information only for as long as reasonably necessary to:

  • Complete bookings
  • Meet legal and accounting obligations
  • Resolve disputes
  • Improve customer service

When no longer needed, information will be securely deleted or anonymized where appropriate.

13. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of your information where legally permissible
  • Withdraw consent for promotional communications

Some information may need to be retained where required by law or for legitimate business purposes.

14. Changes to this Privacy Policy

The Dream Route Escapes reserves the right to update this Privacy Policy at any time.

The latest version will always be available through our official communication channels or website.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

  • Phone: +91 9908179231
  • Email: thedreamroutescapes@gmail.com

Questions About Your Privacy?

Contact us anytime about your personal information or this Privacy Policy.